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Case Studies / DNA Research Innovations
College Hill

ChargeSwitch™ Technology promotional campaign

Brief
DNA Research Innovations (DRI) has developed a novel technology, called “ChargeSwitch™”, for nucleic acid purification. ChargeSwitch™ Technology can be applied in a variety of laboratory-based fields, from genetics to forensics, through a comprehensive range of kits produced and distributed by the Company. ChargeSwitch™ is a new brand, breaking into a well-established and very competitive market. College Hill Life Sciences was asked to develop a promotional campaign to raise awareness of ChargeSwitch™ in the UK as a new and preferable option for nucleic acid purification amongst potential customers.

Objectives
To raise awareness of the existence of ChargeSwitch™ Technology as a new and preferable alternative amongst potential customers
To create a novel and eye-catching theme for use across promotional campaigns
To establish a brand concept that is both attractive, novel and refreshing in a tired market, whilst also being credible and trustworthy
To help drive leads and sale of the ChargeSwitch™ products

Methods
Northbank developed a visual theme based on the concept of laboratory fridge magnet graffiti, with marketing messages being spelt out by magnetic letters using the ChargeSwitch™ colours used to pin product information on a laboratory fridge door
Visually striking images were created using the laboratory fridge graffiti theme and photographed for use in the campaign materials
A series of half page advertisements using the fridge graffiti images were placed to appear in prominent positions in Nature and Biotechniques, key publications for reaching potential ChargeSwitch™ customers
Direct mail leaflets were also created, with front page images similar to the advertisements, providing a visual association across the campaign, and internal images building on the fridge graffiti theme to provide product information and marketing communications messages in an interesting and eye-catching format
The two mailers developed a “story” to introduce the new ChargeSwitch™ Technology in the first mailer and then focus in on the improved sequencing results that can be achieved when using ChargeSwitch™ for DNA purification, a key product advantage, in the following mailer
The mailers were distributed to a selected list of readers of Nature and Biotechniques at intervals around the appearance of the advertisements, timed to work synergistically and reinforce the marketing messages
An eye-catching email alert, also using the fridge magnet graffiti theme, was developed and distributed to a selection of appropriate registered users of the Nature website
All the marketing materials included response mechanisms, via email, website, fax or post, in order to capture potential new customer interest and generate sales leads
In support of the promotional and commercialisation efforts of the Company, the DRI website was extended and revamped to include product catalogue information and a customer response mechanism, to support the repositioning of the company as a commercial rather than technology development enterprise
A PR campaign was also run in parallel to promote new products and maximise the exposure of ChargeSwitch™ in the media

Results
Nature is read by the majority of research scientists in DRI’s target UK market and the prominent positioning of the ChargeSwitch™ advertisement within the news pages at the front of the publication resulted in repeated exposure of the brand to large numbers of potential customers
This was reinforced by the appearance of the advertisement in Biotechniques, which is also distributed widely amongst the UK research community
Further brand exposure and the communication of key marketing messages to potential customers was achieved by the distribution of the two direct mailers and the promotional email
High quality sales leads were generated directly from the distribution of the mailers and the email alert, with the email alert receiving the greatest response
The fridge magnetic graffiti theme has the potential to be applied and used consistently in a range of ongoing marketing projects, from advertising to promotions through events, providing a memorable brand image

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